Support is available through email and our in-app messenger Mon-Fri between 9am-5pm EST. Standard response times are 24-48hrs. Live response times are 15-30min. Phone support is available upon request in our Enterprise packages and generally starts at $369/mon.
The Kiosk and mPOS features both require a Givecloud card swiper (Starting at $89).
Industry-Low Platform Fees
No tricks or hidden fees. Get all of Givecloud's marketing, security and automation at only 1.25% or less.
This fee covers the cost of payment routing, risk detection, fundraising automation, security, hosting, email, and SMS costs. It allows us to scale our service as you scale your fundraising.
1.25% or lessGivecloud
+ Gateway Processing Fees
All the features you need. No hidden suprises.
You keep more
2.00%Our Closest Competitor
+ Payment Processing Fee
Fewer features. More software subscriptions.
You keep less
$450.00/year more expensive than Givecloud.*
+ Payment Processing Fee
Far fewer features. Many more software subscriptions.
You keep even less
$2,250.00/year more expensive than Givecloud.*
*These examples assume you're raising $5,000/mon. The competitors used in this example provide similar cloud-managed payment technology, hosting and security. None of our competitors have Givecloud's complete feature set.
Every Account Comes With...
Everything your charity needs to succeed
Website & Blog
5GB Cloud Storage
Donor Profile Editting
Donor History Access
Peer to Peer
Text-to-Give (SMS & IM)
Goals & Campaigns
Events & Registrations
Unlimited Users & Permissions
Manual Data Entry
Free 60min onboarding call
Standard support (48hr Response)
Help desk (Videos & Articles)
Extra On-Boarding & Support
60min on-boarding call 3x 90min recorded training calls 1 file imported ($249 value)** 30-day phone support
90min on-boarding call 5x 90min recorded training & consulting calls Free initial imports** 90-day phone support 5hrs custom development
** There are 5 importable file types: donor list, past donations list, recurring payments list, list of sponsorship records (typically beneficiaries), and list of sponsor data including their payment method. Imports cost $249 per file. Unlimited records.
Our team of consultants and developers are ready to help you take your fundraising to the next level.
Always on-time. Always on-budget. We promise.
We'll take a WordPress, Drupal, Joomla, SquareSpace, Wixx, Shopify or any other template and install it on Givecloud.
We'll take your existing site and move over your pages, images, blogs, videos... everything.
* Cost may change on a case by case basis depending on additional requirements. Timelines may vary but generally we require a minimum of 4 weeks for turn-around.
Accept payments on a phone, tablet or computer, including through Text-to-Give.
Showcase your organization and accept in-person Tap or Chip-and-Pin payments at a self serve giving kiosk.
Point of Sale
Sell nearly anything in-person with a point of sale.
Givecloud plugs into your existing systems in realtime