Careers

If you are looking to be just another member of a large team, where your work doesn't matter much, your opinion matters less, but you've got catered lunches, fancy benefits and a pac-man arcade, skip this post.

Then, Givecloud is for YOU!

We're recruiting talented, motivated and passionate individuals just like you who are looking for a chance to do something that matters - to make a long-term difference in their career, in the lives of their co-workers, and leave their mark on humanity.

Available Positions 1

What is Givecloud?

We're an early stage software start-up (less than 10 employees) based in Ottawa, Canada made up of industry experts and C-Suite Fortune 500 advisors bent on using their collective experience, skills and industry knowledge to disrupt and rescue an underserved market - nonprofits.

What does Givecloud do?

Givecloud exists to untie the hands of world changers

  1. There are people (world changers) working and volunteering in nonprofits all over the globe trying to solve real world problems - hunger, injustice, suffering, poverty, environmental destruction, social unrest, and so much more.
  2. Givecloud allows staff and volunteers in a nonprofit to focus more of their time and money on their mission, and less on dated software and painful admin. Organizations use Givecloud to tell their story, build trust, and automate fundraising.
  3. Without Givecloud, these same staff and volunteers are left stapling and glueing a bunch of dated and expensive software together.
150+

Customers

386K+

Donors

853K+

Donations

$72M+

Donated

What makes Givecloud different?

There are similar solutions already on the market. However, much like Facebook made its market dominance by uniting previously siloed features into a single, sensible platform, Givecloud is uniting previously siloed fundraising and marketing features into a single, sensible platform.

Our competitive advantage is our belief that organizations should be focused on Trustraising, not Fundraising. Givecloud helps organizations build trust through our best-in-class donor experience which drives engagement, relationship and ultimately, healthier fundraising.

Watch our overview video

We work with high-profile nonprofits across the globe that you may recognize. One organization is the world's largest elephant rescue sanctuary. Another is one of the world's leaders in para-military human trafficking rescue operations. And yet another is a well known multi-national reforestation organization.

Our tech has been featured on high-profile media and on the social media accounts of some of the biggest influencers. We've processed hundreds of millions in fundraising for our nonprofits. They've come to trust us for our forward thinking approach to donor experience and engagement.

Early Stage High-Growth

Givecloud is a true once-in-a-lifetime opportunity. We're just two years into our journey and have found a firm product-market fit, have healthy sales, and remain a founder-lead company deeply passionate about making a real difference in the lives of our team and for humanity.

High-Profile Advisors

Mentorship, insights and accountability are important to our founding team. We've been very fortunate in attracting Fortune 500, C-Suite advisors who are invested and involved in our regular weekly meetings bringing a coveted degree of “sanity” to our execution.

Work-Life Balance

We're working hard to create a practical work culture where great communication, autonomy, ownership, trust, work-life balance, and meaningful success are all of the highest value. We prefer autonomy over ping-pong tables, trust over catered lunches, and true work-life balance over a pac-man arcade.

100% Remote Company

As a remote team, you have the flexibility to make your own schedule and work from the comfort of your own home. No more long commutes! Your onboarding package includes Apple gear and, if needed, a modest stipend to make your home office a focused place you'll love to work (think practical desk, ergonomic chair, noise cancelling headphones, office decor, etc).

We're positioning ourselves to be the world's leading platform that nonprofits use to manage and automate their fundraising.

The current potential at Givecloud is truly a once-in-a-lifetime opportunity. We're just three years into our journey and have found a firm product-market fit, have healthy sales, and remain a founder-lead company deeply passionate about making a genuine difference in the lives of our team and for humanity.

Who uses Givecloud?

We work with high-profile nonprofits across the globe that you may recognize.

We work with high-profile nonprofits across the globe that you may recognize. One organization is the world's largest elephant rescue sanctuary. Another is one of the world's leaders in para-military human trafficking rescue operations. And yet another is a well known multi-national reforestation organization.

Our tech has been featured on high-profile media and on the social media accounts of some of the biggest influencers. We've processed hundreds of millions in fundraising for our nonprofits. They've come to trust us for our forward thinking approach to donor experience and engagement.

Why work at Givecloud?

Givecloud is a true once-in-a-lifetime opportunity.

Early Stage High-Growth

Givecloud is a true once-in-a-lifetime opportunity. We're just two years into our journey and have found a firm product-market fit, have healthy sales, and remain a founder-lead company deeply passionate about making a real difference in the lives of our team and for humanity.

High-Profile Advisors

Mentorship, insights and accountability are important to our founding team. We've been very fortunate in attracting Fortune 500, C-Suite advisors who are invested and involved in our regular weekly meetings bringing a coveted degree of “sanity” to our execution.

Work-Life Balance

We're working hard to create a practical work culture where great communication, autonomy, ownership, trust, work-life balance, and meaningful success are all of the highest value. We prefer autonomy over ping-pong tables, trust over catered lunches, and true work-life balance over a pac-man arcade.

100% Remote Company

As a remote team, you have the flexibility to make your own schedule and work from the comfort of your own home. No more long commutes! Your onboarding package includes Apple gear and, if needed, a modest stipend to make your home office a focused place you'll love to work (think practical desk, ergonomic chair, noise cancelling headphones, office decor, etc).

What's our long-term vision?

We're positioning ourselves to be the world's leading platform that nonprofits...

We're positioning ourselves to be the world's leading platform that nonprofits use to manage and automate their fundraising.

The current potential at Givecloud is truly a once-in-a-lifetime opportunity. We're just three years into our journey and have found a firm product-market fit, have healthy sales, and remain a founder-lead company deeply passionate about making a genuine difference in the lives of our team and for humanity.

Testimonials

“It means having a job that I love and actually enjoy doing. Selfishly because the work environment is amazing - the best boss and colleagues, plus a super chill and flexible environment. And then not so selfishly, because we work with non profits so the people we work with are the best. Plus we get to help them so they can in turn make a bigger difference in their sphere.”

Hayley Customer Success Lead, Givecloud

“Working at givecloud means that I don't have to make sacrifices between an amazing home life and chasing my dreams of building an amazing product and company. It means working with great people, advisors and clients. Changing world changers worlds.”

Kory Product Lead, Givecloud

Available Positions 1

Givecloud helps organizations build trust through our best-in-class donor experience which drives engagement, relationship and ultimately, healthier fundraising. We're recruiting a talented, motivated and passionate Custom Services Lead who is looking for a chance to do something that matters - to make a long-term difference in their career, in the lives of their co-workers, and leave their mark on humanity. Our competitive advantage is our belief that organizations should be focused on Trustraising, not Fundraising - join us in our journey to make that happen!

The Need

We are seeking a creative, energetic and strategic individual like you to use your passion and talent to help World Changers bring their passion, purpose and mission to life!

As the Custom Services Lead, you will lead the delivery of a variety of services our subscribers may need to make the most of the Givecloud platform. These services will vary from content migration and website development to optimization audits and best-practice sharing. We’ll be counting on you to engage our subscribers with energy and creative solutions. Our subscribers will count on you for clear expectations, outstanding service, not to mention timeline, cost and project management.

Are you Ready?

We Would Describe This Leader As Someone Who
  • Has a strong history of leading or delivering on a custom services offering in a related technology vertical, ideally in conjunction with a SAAS and web platform.
  • Has experience project managing in a creative design or web environment
  • Has shown deep devotion to customers and their success. The goal here is not to maximize services revenue, rather to have the greatest impact on customer success through the provision of capable and responsible services.
  • Is an accomplished leader who builds and maintains trust with those working with and around them.
  • Is good in an environment with lots of uncertainty and degrees of freedom.
  • Is curious and approaches challenges and opportunities with more questions than answers.
  • Has demonstrated prowess as a project / program manager. This is a role where the ability to influence and align others around the achievement of an objective will be key.
  • Is prepared to become a Givecloud expert, knowing our product well enough to suggest and deliver on creative solutions to customer problems.
  • Is sufficiently strong in the technologies being used to be able to interact confidently with both customers and subcontractors. This would include technologies such as html, css, and javascript.
  • Experience with managing subcontractors, working together to deliver projects on-time and with the goal of exceeding customer expectations.
What You'll Do
  • Lead the professional services program and be it’s representative with subscribers, partners and subcontractors.
  • Work with the CX leadership team, sales & marketing team to build assets that enable promotion and sales activities.
  • Work with subscribers to determine their business needs and requirements for creative solutions development.
  • Come up with creative ideas engaging internal and external stakeholders & present possible solutions to subscribers
  • Interact directly with subscribers and subcontractors to create, quality, high impact outcomes for all involved.
  • Deliver training to educate and instruct our subscribers on how to use our solution, from basic configuration to deep, complex use cases.
  • Put in place and manage the necessary resources, to perform the services on an ongoing basis.
  • Support the transition from custom hourly services to a structured offering with a menu of services designed to provide strong subscribers impact with predictable pricing.
  • Support the creation and maintenance of a knowledge base consisting of implemented solutions, best practices, FAQs, and support documentation on services performed and issues experienced.
  • Position the services offering to scale along with the rest of Givecloud, and as a venue for learning about subscribers requirements and feeding those to our product team.
  • Provide frequent reports to senior leadership on program performance.

Apply Now