Feb 2

Fundraising - Export Fundraising Data from any Fundraising Experience Dashboard

New
       Kimberly Arcand

We have added a new feature that allows you to export your data for any specific fundraising experience directly from the fundraising dashboard.

You can download contributions, supporters or your 90-Day Performance data directly for any fundraising experience.

To access the data exports, please go to Fundraising, select a fundraising experience, select the three-dot menu in the right-hand corner and click on Export to CSV.

What information do the exports include?

Contributions: Deep dive into the contributions created by the specific fundraising experience, including information like amount, payment gateway responses, billing details and more.

Supporters: A simple-to-use report that allows you to review the supporters who gave to a specific fundraising experience, including details like supporter type, email, name and more.

90-Day Performance: An in-depth look into the performance of a specific fundraising experience over the last 90 days. The export is broken down by date and allows you to report on engagement, conversion, recurring revenue, DCC average amounts and percent, upsell opt-ins and much more.

Jan 18

Fundraising - Tiles Template available for Fundraising

New
       Kimberly Arcand

Today we released a new template available for Fundraising Experiences called Tiles. The tiles experience is an alternative to our standard experience displaying default amounts in the tiles and is optimized for engagement and conversion.

To try out this new template,

  1. Go to Fundraising > Select an existing experience or + New Experience.
  2. Then select Customize > Template & Branding > View Templates.
Dec 1

Fundraising Experience Update: The payment drawer now shows Credit Card and Bank as separate buttons.

New
       Kimberly Arcand

The payment drawer now shows Credit Card and Bank as separate buttons on fundraising experiences. Click on either Bank/Credit Card reveals a single step to add your credit card or bank Information. Then click 'Continue' to add billing information.

Nov 25

Tracking & Analytics with Givecloud Fundraising Experiences

New
       Kimberly Arcand

We've made a huge improvement in tracking & analytics with Givecloud fundraising experiences. Manage your Google and Facebook donation tracking by a per fundraising experience.

Go to your fundraising experience dashboard screen, then select the kebab (three-dot) menu to find your Tracking & Analytic settings. Per fundraising experience, you can add a Google Analytics 4 ID, Tag Manager ID, Google Ads ID, and a Facebook Pixel ID.

Sep 21

Dashboard Tiles to measure your success month over month

New
       Kimberly Arcand

Dashboard Tiles have been added to your Givecloud admin to help you easily measure your success month over month.

Use the dropdown menu beside the month to review the previous or current month.

Review your total amount, one-time, recurring, new supporters, contributions, average size, average daily amount and DCC coverage.

Jul 22
Target go-live
Jul 25.

Supporter Social Login is here! Supporters can now use their social logins to access their Givecloud Donor Portal with speed and ease!

New
       Nael Aljabi

Improve your donor's login experience by allowing them to login to your Givecloud site using their Google, Facebook or Microsoft accounts!

No more having donors fill their address, first and last name when signing up, their Givecloud account will use their social login to fill all of that information if they are provided by their social login account!

This feature is enabled by default under Settings > Supporter Preferences > Social Logins, so there's no action needed to take advantage of this today!

May 31

Payments Report Update: Breakdown Based On Payment Processor and Source

New
       Nael Aljabi

An update to the payments report is now available! The report beautifully organizes your payment totals based on your payment processors such as Stripe, PayPal, etc. The report also provides a breakdown of payment types such as Visa, MasterCard, etc. Your overall payment totals from all sources are readily displayed at the bottom of the report. This gives you a quick high-level glance at which source generated the most donations and which generated the least.

May 20
Target go-live
May 16.

Autosave and Revisions for Pages

New
       Maria Tan

Revisions and autosave for pages are now live! Autosave is triggered in the background every 60 seconds for pages. Up to five revisions or versions of the page is also saved, making it a breeze to restore previous versions of your page. A warning or notification will be displayed when you edit a page with a more recent autosave.

May 3
Target go-live
Apr 5.

Added Fundraiser Details to API, Webhook Contribution, Transaction Line Item Details Report

New
       Maria Tan

The following Fundraiser Details have now been added to our API, Webhook Contribution, and Transaction Line Item Details report.

Fundraiser

Hashed ID Title Url Category Goal Deadline

Supporter Details

Supporter ID Active Display Name First Name Email Type

May 3

Peer-to-Peer Fundraising: Profanity Filter

New
       Kimberly Arcand

A profanity filter is now applied on Peer-to-Peer Fundraising Pages. Now an automatic profanity filter will stop the Peer-to-Peer fundraising page from being created if profanity is detected in the title or description of the page. A warning message will display if profanity is detected after someone selects "Create Page."

Apr 22

New Supporter Listing View along with Gravatar images and a Recurring Donor column

New
       Kimberly Arcand

A new supporter listing view has been added to Givecloud.

  • Supporters with a Gravatar associated with their email will have an image shown beside their name in the list view. If the supporter doesn't have a Gravatar, their initials will display.
  • New recurring donor column has been added. The column will show a green check if the supporter has an active recurring profile or yellow if a supporter has a suspended recurring profile.
Apr 15
Target go-live
Apr 14.

Added "Days-to-X" data to Mode

New
       Maria Tan

The following data are captured at the client level in Mode:

  • Date of creation
  • Days from creation to their first active subscription purchased
  • Days from creation to their first contribution (any site)
Mar 8
Target go-live
Mar 8.

Help Article Link Added to the Split Gifts Setting

New
       Maria Tan

A new warning has been added to the split gift setting that encourages the subscriber to read our help article first.

Mar 4
Target go-live
Mar 4.

UTM Tracking Codes and Referer to Contributions API & Webhooks

New
       Maria Tan

These fields will now be available through the API and Webhooks on Contributions:

http_referer tracking_source tracking_medium tracking_campaign tracking_term tracking_content

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