Login from Givecloud.com
No more fumbling for your Givecloud account. You and your staff can now login from givecloud.com!
No more fumbling for your Givecloud account. You and your staff can now login from givecloud.com!
There was an issue setting a timeline update to Private. Rather than setting the post to private when clicking the checkbox, it would instead prompt you to upload an attachment. This has been resolved.
Under fundraiser settings, you can now add team members to be notified when a Fundraising Page is edited by a Supporter.
This is in addition to the notification that was already available for your team to be notified when a new fundraiser is created.
Several bug fixes have gone live. See the list below for more details.
Easily see a full list of your supporters who have fundraising pages with the new Fundraisers filter in the supporters list.
Where to start... inspired by so many subscribers feedback!
We'd love your feedback!
Thanks to all our membership organizations (especially Astrosociety and Cal Waterfowl) for helping post these issues and improvements!
We removed a blank box that would appear on most donation pages of new sites because there is a single space in the "Alternate Panel Content"
When a donor wants to send a tribute through mail, they can now use address auto-complete to enter the recipient's address.
We believe this will help reduce the time it takes your supporters to fill in addresses as well as reduce errors in address entry.
An update went live yesterday which caused a possible issue with donation forms that use the "Add to Cart" functionality.
Some of your site visitors may have been unable to add their donation to the cart due to an issue with tributes. We've since corrected the issue the forms should be working as expected.
We made the text-to-give test console look prettier so it's easier to test your conversations.
There were certain situations where the count of sponsors on a sponsorship could have been incorrect. We've improved the way in which we're calculating this to avoid this problem and we've re-calculated sponsorship counts on all sites.
When searching for an account to attach to an order in the POS, there was a situation where it wouldn't show you the address, phone number or memberships that the account belonged to. This could cause issues if you were looking up an account where two or more people have the same name.
We've now updated the POS Account Search so that it always shows the information it has available (email address, address, telephone and memberships).
In certain cases, the merge tag used to display a description of the recurring amount for a contribution did not include the covered costs (DCC).
For example, it may have shown: You will be charged $25.00 USD/mon starting May 23rd, 2021.
When it should have show: You will be charged $26.22 USD/mon starting May 23rd, 2021.
This is now resolved.
Before this fix, when a supporter would share a blog post or fundraiser on your website through the "email" share link , it would share a portion of the content of the page. Due to limitations in web-browsers, we would limit the length of this content. In these situations however, the limiting of the length of content would make the content of the email look as if it had been cut-off. This isn't a great experience for someone trying to share your page.
In this update we've made it more obvious that this is an excerpt by using an ellipsis and we now provide a "Read More" link below the excerpt.
On April 28th a bug was introduced to the Point of Sale (POS) that caused it not to load. The issue was quickly resolved and the POS is now working correctly.