Feb 27

Settlement Batch Report

New
       Tim Robertson

Review the Givecloud payments by your NMI/SafeSave bank deposits (settlements).

Feb 19

Improved FB Pixel Support

Update
       Tim Robertson

Givecloud's code will detect whether you've installed FB pixel and automatically track payments for you.

Feb 12

DP Sync Improvements

Update
       Tim Robertson
  • You can now set the DonorPerfect Acknowledge Preference on products and forms.
  • Set "Thank You" dates when syncing to DP for orders that have email notified your donor
  • Include Givecloud order special instructions in DP Gift Narratives
Feb 5

Improve DP pledge sync

Update
       Tim Robertson

Improved pledge data sent to DP when not using Givecloud's automated recurring payments.

Feb 4

Fix issue with price displaying on order line items

Patch
       Josh Bloomfield

Fix issue with price displaying on order line items on the order review screen.

Feb 4

Fix issue with donations in product template

Patch
       Tim Robertson

Fixed an issue where donations weren't displaying properly in Global theme product templates.

Feb 1

Auth.net Support

New
       Josh Bloomfield

Accept credit, debit and ACH payments using your Authorize.net account!

Jan 26

SMS & Instant Messaging (Text-To-Donate, and more!)

New
       Tim Robertson

Increase your fundraising and streamline your processes with our end-to-end SMS fundraising feature. Best part - it's unlimited use AND included in our new monthly plans.

  • Text-to-Donate - Allow your donors to donate quickly over SMS or Instant Message and easily encourage monthly donations.
  • Text-to-Fundraise - Give your best fundraisers their own text-to-donate code. Every donation received over text is logged against their fundraiser and is visible on their page. For example: "Text 'JOSHS BDAY 50' to donate $50 towards my fundraiser!"
  • Text-to-Pledge - Allow your donors to pledge any amount of money towards a pledge campaign. For example: "Text 'BUILD 500' to pledge $500 towards our building fund."
  • Text-to-Update-Profile - Give your donors easier access to their profile right from their phone. For example: "Text 'MY PROFILE' to create, access or update your account."
  • Text-to-Anything - Create custom replies and actions. For example, "Text 'ITINERARY' to get a link to the event schedule!" or "Text 'GET THE BOOK' to purchase this limited time offer!"

Learn how to use it TODAY!

Jan 23

Better Order Screen

Update
       Josh Bloomfield

We've improved the main order review screen. It's simpler and you can see everything important without scrolling. We'd love your feedback!

Jan 21

Order Tracking Data & UTM Support

New
       Josh Bloomfield

Keep better track of your traffic and analytics data in Givecloud and in your CRM.

We now track the following URL parameters in your Givecloud orders and donations:

  • utm_source (or just source)
  • utm_medium (or just medium)
  • utm_campaign (or just campaign)
  • utm_terms (or just terms)
  • utm_content (or just content)

Check your CRM settings, as well. You can now push those same parameters directly into your CRM from Givecloud.

For example, perhaps you have a partner organization or business that wants to advertise your fundraising page. You can send them a link to your site with the param ?source=joes-roofing and track all the donations you get from that business in Givecloud and in your CRM. Want to understand more, check our help desk or drop us a line at help@givecloud.co.

Jan 18

ShipStation Integration

New
       Tim Robertson

Our ShipStation integration is currently in testing with a handful of organizations.

ShipStation allows you to pick, pack and ship your orders outside of Givecloud. It's a phenomenal fit for organizations who have a high level of merchandise sales.

Interested in taking it for a test drive? Let us know at help@givecloud.co.

Dec 10

Email-Only (or Letter-Only) Tributes

Update
       Dan Ramdial

Previously, a manual update was required to support email-only tributes. We have improved the tribute settings so you can limit tributes to email-only (or letter-only).

Dec 7

Gift Adjustments in DonorPerfect

New
       Josh Bloomfield

When refunding orders in Givecloud, you'll see the option to do a full refund versus a partial refund. When performing a full refund, Givecloud will automatically adjust all the linked gifts in DonorPerfect to $0 to indicate that a refund has been issued.

Be sure you check your DonorPerfect settings screen and enable "Auto-Sync Order Refunds".

For now, partial refunds still require manual adjustments in DonorPerfect. We are hard at work on better partial refund support that will allow you to identify which line items need refunding, and subsequently, which gifts will be adjusted in DonorPerfect. Keep an eye on your updates feed for more info in 2019.

Dec 5

Fixed Missing Fields in DP Sync

Patch
       Dan Ramdial

Previously, address2 wasn't being pushed to the donor in DonorPerfect. ty_date and emailsentty_date were also missing on new gifts when receipts were issued from Givecloud.

Nov 22

Status Page

New
       Josh Bloomfield

Get a sneak-peak into our internal monitoring and server status. https://givecloud.co/status

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